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Kraken Review 2025 : Exchange Overview, Trading Fees & User Opinions
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Kraken Review 2025 : Exchange Overview, Trading Fees & User Opinions

If you're planning to start trading cryptocurrencies, choosing the right crypto exchange is essential. In this guide, we'll provide an in-depth Kraken review covering its fees, sign-up process, available features, and user experience, helping you decide if Kraken is the best exchange to launch your crypto investing.

Written by Léa

Translated on March 17, 2025 at 15:37 by Léa

kraken review
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What is Kraken ?

Founded in San Francisco, California in 2011, Kraken is a popular cryptocurrency exchange offering buying, selling, and trading for over 200 cryptocurrencies. Known for its user-friendly platform and multiple international licenses, Kraken has grown significantly and now claims a user base of over 10 million clients across more than 190 countries. With quarterly trading volumes exceeding $207 billion, Kraken stands as a major player in the global crypto market.

kraken logo

The exchange is highly accessible, enabling users to start trading cryptocurrencies with as little as $10. Its intuitive interface caters to both beginners and seasoned traders, offering advanced trading features such as crypto derivatives trading.

Kraken is also renowned for its robust security measures and 24/7 customer support, making it a reliable choice for crypto enthusiasts worldwide. Let’s dive deeper into what makes Kraken stand out from its competitors.

What Services and Features Does Kraken Offer ?

Let’s take a closer look at Kraken’s core features and the main services available to users.

Cryptocurrency Trading

Crypto trading is Kraken’s flagship service. The exchange offers the possibility to trade over 200 digital assets, including well-known cryptos such as Bitcoin (BTC), Ethereum (ETH), Solana (SOL), and Ripple (XRP). You can start trading these cryptocurrencies with as little as $10, making the exchange accessible even to new investors.

Kraken Pro

Kraken offers two distinct platform versions tailored to user expertise :

  • A simplified version designed for beginners.
  • A second, advanced version called Kraken Pro, which provides experienced traders with enhanced interfaces, technical tools, and more comprehensive trading options.

It’s worth noting that each version requires a separate mobile app download if you’re trading via your smartphone.

kraken pro

Derivatives Trading

Experienced traders using the Kraken Pro interface can access advanced trading products, including leveraged positions up to 5x for major cryptocurrencies. These leveraged products include Margin Trading and Crypto Futures, allowing investors to amplify their potential returns (and risks).

Kraken NFT Marketplace

Kraken also provides a dedicated marketplace to trade NFTs (non-fungible tokens). With more than 550 NFT collections available, you can trade popular collections such as CryptoPunks, BAYC, Doodles, Cool Cats, and many more.

nft

Staking Crypto on Kraken

Under the “Earn” tab, Kraken enables users to stake cryptocurrencies and earn additional yield. For example, the annual staking returns are approximately 2-7% for Solana (SOL) and 3-6% for Cardano (ADA).

Two staking options are available :

  • Flexible Staking, allowing you to withdraw your tokens anytime (often in less than 10 minutes).
  • Locked Staking, which requires several days to unstake your tokens, offering usually higher yields.

Kraken even provides a convenient staking reward calculator, allowing you to estimate potential earnings based on current yield rates. Keep in mind these returns are variable and should be viewed as estimates rather than fixed amounts.

Kraken Mobile App Review : Features, Advantages & Drawbacks

The cryptocurrency trading landscape moves rapidly, and Kraken continuously innovates to meet the evolving needs of its users. Available on Google Play and the Apple App Store, the Kraken mobile app provides traders with enhanced flexibility and total control. Users can easily manage their crypto portfolios, execute trades, and track market movements in real-time, no matter where they are.

kraken app

Here are some of the key benefits we’ve identified when using the Kraken mobile app :

Advantages of the Kraken Mobile App

  • Comprehensive Trading Features :
    Buy, sell, exchange, and trade cryptocurrencies seamlessly right from your smartphone. The Kraken app also streamlines withdrawals and transfers between accounts or external wallets, making it an all-in-one crypto management platform.
  • 24/7 Accessibility & Security :
    Secure yet always within reach, ideal for active traders needing reliable access to their crypto portfolios anytime.
  • Intuitive Interface :
    A polished, user-friendly interface simplifying navigation and decision-making even for beginners.
  • Real-Time Market Alerts :
    Stay up-to-date on market volatility with customizable push notifications and alerts.

However, despite these strengths, the app does face some criticisms from users.

User Opinions on the Kraken Mobile App

User reviews from Google Play and Trustpilot show mixed experiences with Kraken’s mobile app. While many traders appreciate its rich features, others occasionally report minor bugs and technical issues, especially during periods of high market volatility. Additionally, some beginners find the app slightly overwhelming due to its extensive trading functionalities.

However, Kraken actively listens to user feedback and regularly updates the app to enhance performance and usability. Overall, the Kraken mobile app is praised for offering significant freedom and flexibility in crypto trading and continues to evolve to meet user expectations.

What are Kraken’s Fees ?

When trading on Kraken, you’ll quickly realise that using the “Instant Buy” feature isn’t the most cost-effective way to purchase cryptocurrencies. Instead, we recommend using Kraken Pro, the advanced trading platform offering significantly lower fees.

“Instant Buy” transactions typically involve higher fees (up to 1.5% per purchase), while trading through Kraken Pro can dramatically lower your costs to around 0.26% or less per trade.

Therefore, to minimize fees and optimize your trading experience, Kraken Pro is the more economical and efficient choice.

Kraken Fees Review

When trading on Kraken, understanding the platform’s fee structure is essential to optimizing your returns. Kraken applies a tiered fee model, which generally rewards traders who provide liquidity (maker fees) versus those who take liquidity (taker fees).

On Kraken Pro, the fees are competitively low, at 0.16% for maker orders (placing orders into the order book, providing liquidity) and 0.26% for taker orders (market orders executed instantly, removing liquidity). The difference is significant, buying directly at market price costs more since it reduces market liquidity, thus incurring higher fees.

For experienced traders engaging in futures trading, Kraken fees are even lower : 0.02% for makers and 0.05% for takers.

When trading on the Kraken NFT marketplace, fees are fixed at 2% per transaction.

Understanding these distinctions can significantly enhance your trading efficiency and reduce unnecessary costs.

How to Sign Up on Kraken : Step-by-Step Guide

Creating a Kraken account is straightforward. Here’s a quick step-by-step guide :

  1. Visit the official Kraken website.
  2. Click the “Create Account” button at the top-right corner of the homepage.
  3. Enter your email address, set a secure password, and choose a unique username.
  4. Carefully read and accept the Terms of Service and Privacy Policy, then click “Create Account” again to proceed.
  5. You’ll receive an activation email containing an activation key and a verification link. You can activate your account either by clicking the link or by manually entering the activation key directly on Kraken’s website.
  6. Finally, confirm your password again and click “Activate Account“.

To fully utilize Kraken’s services, you’ll soon be asked to complete a quick identity verification (KYC) process. Simply have your valid ID ready and follow the provided instructions, it usually takes only a few minutes.

How to Withdraw Crypto and Fiat from Kraken ?

Withdrawing funds from Kraken is equally straightforward. Here’s how to easily withdraw cryptocurrencies and fiat money from your Kraken account :

  1. Once logged in, click on “Withdraw” (desktop) or “Wallet” then “Withdraw” (mobile app).
  2. On the new withdrawal page, use the dropdown menu to select the cryptocurrency or fiat currency you wish to withdraw (e.g., Bitcoin, Ethereum, USDC, USD, EUR, etc.).
  3. If withdrawing a cryptocurrency, select the appropriate blockchain network for your transaction.
    If withdrawing fiat currency (e.g., USD, EUR), simply choose your preferred withdrawal method (bank transfer, SEPA, SWIFT, etc.) and enter your banking details.

To withdraw ETH via Optimism :

  • Click on “Add Optimism address” and carefully enter the receiving wallet address.
  • Important: Double-check this address to ensure accuracy, as entering an incorrect address could result in permanent loss of your funds.
  1. Finally, select the withdrawal amount and confirm the transaction.

In just a few minutes, your funds should arrive at the chosen address. You can track the withdrawal status anytime from the “Withdraw” section of your account.

Kraken Review : Our Opinion on the Crypto Exchange

Overall, Kraken stands out as a strong and reliable cryptocurrency exchange, combining a wide range of assets, a user-friendly interface, and competitive fees suitable for both beginners and experienced traders. The platform also enjoys a solid reputation for its responsive customer support.

Below is our detailed Kraken rating, highlighting the platform’s strengths and weaknesses :

CriteriaRating (out of 5)Comments
Usability4.2Comprehensive interface but with a noticeable learning curve.
Security4.9Industry-leading security, including cryptographic proof of reserves.
Features4.6Robust trading tools ideal for advanced traders.
Fees3.9Competitive fees, slightly above average compared to some competitors.
Overall Score4.7

Pros and Cons of Kraken Crypto Exchange

Pros :

  • Exceptional security, among the best in the crypto market.
  • Efficient crypto-to-fiat transactions with competitive fees.
  • Highly trusted globally, holding regulatory licenses in major jurisdictions including the U.S., Canada, UK, and Japan.

Cons :

  • Limited cryptocurrency offering compared to some leading competitors.
  • Trading engine may experience occasional slowdowns and liquidity issues during peak market volatility.

While Kraken is not licensed in every jurisdiction globally, its regulatory approvals in prominent regions such as the United States, Canada, UK, and Japan make it one of the most secure and reputable exchanges on the global stage.

Nevertheless, advanced traders seeking extensive features or higher flexibility may find Kraken’s offering slightly restrictive and might consider other platforms, though these alternatives may offer less robust security.

Kraken vs Bitget

FeatureKrakenBitget
ServicesSpot trading, futures trading, staking, NFT marketplaceSpot trading, futures trading, copy trading, staking
Trading FeesMake r: 0.16%
Taker : 0.26%
Maker : 0.02%
Taker : 0.06% (lower fees overall)
ReliabilityGlobally available, incl. US, UK, CA, AU, regulated exchangeInternationally trusted, incl. UK, CA, AU, regulated exchange
Target AudienceBeginner-friendly to intermediate tradersIdeal for beginners, professional and active traders

Kraken vs Coinbase

FeatureKrakenCoinbase
ServicesSpot trading, futures trading, staking, NFTsSpot trading, staking, futures (Coinbase International only)
Trading FeesMaker: 0.16%
Taker: 0.26%
Maker: 0.40%
Taker: 0.60% (higher fees overall)
ReliabilityHighly secure, available globally (incl. US, UK, AU, CA)Highly secure, widely regulated in US, UK, EU, AU
Target AudienceBeginners to intermediate tradersIdeal for crypto beginners due to simplified user experience

For traders focused on fees and advanced tools, Bitget provides lower transaction costs and broader features. For balanced reliability and usability, Kraken remains an attractive choice.

Kraken User Reviews on Trustpilot

Kraken’s user ratings on Trustpilot are mixed, with an average score of 1.4, reflecting diverse user experiences.

kraken truspillot

On one hand, satisfied users highlight Kraken’s intuitive interface, wide variety of trading features, and responsive customer support. However, several users have expressed concerns about high transaction fees and perceived issues with overly stringent security measures. Complaints also frequently mention frustrations linked to delays during transactions and occasional issues with customer service responsiveness.

While the reviews highlight some valid concerns, it’s important to keep in mind that negative experiences are often more visible online, potentially overshadowing positive user experiences. Kraken actively addresses user feedback and continually updates its platform to enhance user satisfaction.

Léa

Léa

Léa is a member of the InvestX team, dedicated to guiding users through their learning journey. Passionate about cryptocurrencies, she closely follows market trends. On InvestX.fr, Léa writes articles to help readers decode the latest news and stay informed about the ever-evolving blockchain world.

FAQ : Frequently Asked Questions About Kraken Crypto Exchange

What are Kraken’s main features ?

The main features offered by Kraken Crypto Exchange include spot trading, crypto futures, margin trading, NFT marketplace, and crypto staking. Kraken also provides two trading interfaces: a beginner-friendly version and Kraken Pro, featuring advanced trading tools and lower fees.

Can businesses open an account on Kraken ?

Yes, Kraken Exchange supports business accounts. Companies can benefit from specialized customer support, tailored solutions, and higher transaction limits. A business account requires identity verification (KYC) and provides access to advanced trading features, institutional-grade support, and competitive fees suited to corporate needs.

Is KYC verification required to sign up on Kraken ?

Initially, signing up on Kraken only requires an email address. However, to unlock all features and increase your withdrawal limits, you must complete identity verification (KYC). This involves submitting personal documents to ensure compliance, security, and full access to Kraken’s trading services.

How can I secure my Kraken account against unauthorized access ?

To protect your Kraken account, enable two-factor authentication (2FA), use strong and unique passwords, and regularly monitor login alerts. Kraken also provides additional security recommendations and lets you manage authorized devices, ensuring enhanced protection for your funds and personal information.

DISCLAIMER

This article is for informational purposes only and should not be considered as investment advice. Trading cryptocurrencies involves risks, and it is important not to invest more than you can afford to lose.

InvestX is not responsible for the quality of the products or services presented on this page and cannot be held liable, directly or indirectly, for any damage or loss caused by the use of any product or service featured in this article. Investments in crypto assets are inherently risky; readers should conduct their own research before taking any action and invest only within their financial means. This article does not constitute investment advice.

Risk Warning : Trading financial instruments and/or cryptocurrencies carries a high level of risk, including the possibility of losing all or part of your investment. It may not be suitable for all investors. Cryptocurrency prices are highly volatile and can be influenced by external factors such as financial, regulatory, or political events. Margin trading increases financial risks.

CFDs (Contracts for Difference) are complex instruments with a high risk of rapid capital loss due to leverage. Between 74% and 89% of retail investor accounts lose money when trading CFDs. You should assess whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Before engaging in financial or cryptocurrency trading, you must be fully informed about the associated risks and fees, carefully evaluate your investment objectives, level of experience, and risk tolerance, and seek professional advice if needed. InvestX.fr and the InvestX application may provide general market commentary, which does not constitute investment advice and should not be interpreted as such. Please consult an independent financial advisor for any investment-related questions. InvestX.fr disclaims any liability for errors, misinvestments, inaccuracies, or omissions and does not guarantee the accuracy or completeness of the information, texts, graphics, links, or other materials provided.

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