Ledger, the leading hardware wallet provider, discontinues support for its Nano S, sparking uproar among users. Explore the details of this contentious move and the explosive reactions on social media.
In June 2025, the renowned French manufacturer of hardware wallets, Ledger, announced the gradual discontinuation of support for its Nano S model, sparking outrage within the crypto community.
This announcement sheds light on a strategic transition that could redefine the experience for users of this device. However, far from going unnoticed, this move raises concerns about the sustainability of crypto products and investor trust.
Indeed, Ledger has officially informed application developers that updates, new applications, and feature submissions for the Nano S will no longer be accepted.
This decision aims to steer users towards newer models, such as the Nano X or Flex. In a statement, the company advises developers to inform their community that Nano S support is no longer guaranteed and to encourage an upgrade while ensuring users backup their 24-word recovery phrase.
Ledger promises tools and documentation to facilitate this transition, but this approach has been perceived as a form of planned obsolescence.
The controversy escalated with vehement posts on X. @0xtacolauncher criticized this decision as a betrayal of the ethical principles of a hardware wallet, meant to provide a “set and forget” solution over decades. Others, like @CryptoTaxSucks, denounced a commercial strategy aimed at pushing users to repurchase hardware, fueling theories that Ledger is not selling enough wallets.
Reactions extend beyond mere anger. @CreamsterCrypto questions the utility of updating a rarely accessed cold wallet, emphasizing that this decision compromises the long-term security promised by hardware wallets.
This growing distrust jeopardizes the reputation of Ledger, previously perceived as a reliable player in the crypto ecosystem.
Users also highlight a paradox : a hardware wallet should ensure asset permanence of digital assets, not require frequent updates. @adbodine described this strategy as “contrary to a customer-centric approach,” while discussions on Reddit confirm that some have already encountered compatibility issues after Ledger Live updates, prompting Ledger to clarify that the Nano S remains supported for now.
In conclusion, this controversy raises critical questions about the sustainability of investments in hardware wallets. If Ledger persists in this direction, users may turn to alternatives like Trezor or open-source solutions. For now, Ledger is trying to mitigate the damage by offering support, but trust has been shaken.
Nano S holders are advised to backup their recovery phrases and assess their options, while the community awaits official clarifications.
This incident illustrates the tensions between technological innovation and user expectations in the crypto world. A situation to monitor closely in the months ahead.
Charles Ledoux is a Bitcoin and blockchain technology specialist. A graduate of the Crypto Academy, he has been a Bitcoin miner for over a year. He has written numerous masterclasses to educate newcomers to the industry and has authored over 2,000 articles on cryptocurrency. Now, he aims to share his passion for crypto through his articles for InvestX.
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