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Pionex Review : Everything You Need to Know About This Crypto Exchange in 2025
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Pionex Review : Everything You Need to Know About This Crypto Exchange in 2025

Pionex emerges as one of the most innovative cryptocurrency exchange platforms, renowned for its 16 free trading bots and competitive fees. Founded in 2019 in Singapore, it attracts investors looking to automate their trading strategies. Is Pionex truly reliable and suitable for traders of all styles? Our in-depth analysis unveils everything you need to know about this platform reshaping traditional trading.

Written by Maholy

Translated on September 4, 2025 at 09:34 by Grings

Pionex platform logo on white background.
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What is Pionex ?

Pionex is a revolutionary cryptocurrency exchange platform that distinguishes itself through its unique approach to automated trading. Unlike traditional exchanges, Pionex directly integrates 16 sophisticated trading bots into its interface, allowing users to automate their investment strategies 24/7.

pionex logo

Launched in 2019 in Singapore, the platform boasts a monthly trading volume of over $60 billion and more than 10 million daily trades. Its strategic partnership with Binance provides it with deep liquidity and allows it to offer ultra-competitive fees of 0.05%.

Pionex democratizes algorithmic trading by offering a plug-and-play approach accessible to both beginners and experts. The platform operates under the supervision of the Monetary Authority of Singapore (MAS) with U.S. FinCen and Singapore MSB licenses, ensuring a solid and reassuring regulatory framework for investors.

Features of the Pionex Crypto Exchange

Let’s take a closer look at the features and tools Pionex offers.

16 Free Trading Bots : The Heart of Innovation

The main strength of Pionex lies in its complete suite of 16 automated trading bots, all available for free without additional fees. This unique market offering allows users to implement sophisticated strategies without requiring specific technical skills.

The Grid Trading Bot serves as the platform’s flagship tool. This revolutionary bot automatically places buy and sell orders at regular intervals within a predefined price range, enabling users to “buy low and sell high” systematically. Particularly effective in volatile or consolidating markets, this bot can generate profits even when an asset’s price moves sideways.

Grid Trading Pionex

The Spot-Futures Arbitrage Bot exploits price differences between spot and futures markets, a strategy traditionally reserved for professional traders. This bot continuously monitors price gaps and automatically executes arbitrage transactions when conditions are favorable, with normal spreads ranging between -1% and +1%.

Arbitrage BOT

For investors who prefer a Dollar Cost Averaging (DCA) approach, Pionex offers a dedicated bot that automatically invests a fixed amount at regular intervals, regardless of market fluctuations. This strategy, favored by long-term investors, helps smooth out purchase prices and reduce the impact of volatility.

Pionex also offers more sophisticated bots like the Leveraged Grid Bot, which combines grid trading and leverage, or the Reverse Grid Bot specifically designed to profit from bearish markets. The Moon Bot focuses on capturing bullish trends, while the Infinity Grid Bot operates without an upper price limit.

Copy Trading

The platform offers copy trading features allowing users to replicate the strategies of the most successful traders. This collaborative approach democratizes access to winning strategies and promotes learning through observation.

Risk Management Tools

The platform provides advanced risk management tools with the Smart Trade Bot that allows automatic configuration of stop-loss, take-profit, and trailing stops. This essential feature protects investments while optimizing potential gains.

Additionally, the TWAP Bot (Time-Weighted Average Price) is designed for traders managing large volumes. It automatically divides large orders into smaller transactions spread over time, thereby avoiding negative market price impact and obtaining an optimal average execution price.

TWAP Bot Pionex

User Interface

Pionex distinguishes itself with its user-friendly interface. Each bot comes with detailed tutorials and concrete examples, making automated trading accessible even to beginners. The platform also offers a demo mode allowing users to test strategies without risking real funds.

Mobile Applications

Pionex offers a complete experience with its mobile applications available on Android and iOS, allowing users to monitor and manage their bots on the go. The responsive web interface adapts perfectly to different screens, ensuring an optimal user experience across all devices.

Applications mobiles Pionex

Customer Support and Community

The 24/7 customer support via live chat, email, and ticket system ensures quick assistance when needed. The platform also maintains an active community on Telegram, facilitating exchanges between users and sharing experiences on various automated trading strategies.

Cryptocurrencies Available on Pionex

Pionex offers an impressive catalog of more than 120 cryptocurrencies, covering the entire spectrum of digital assets. This diversity allows users to build balanced portfolios and seize opportunities across different segments of the crypto market. The platform naturally supports all major cryptocurrencies like Bitcoin (BTC) and Ethereum (ETH), which benefit from the highest liquidity and tightest spreads.

Les cryptomonnaies disponibles sur Pionex

Next-generation layer 1 tokens are also well represented with Solana (SOL), Polkadot (DOT), Cardano (ADA), and Avalanche (AVAX). Pionex gives significant importance to DeFi tokens with assets like Uniswap (UNI), Aave (AAVE), and Compound (COMP). Meme coins are not forgotten with Dogecoin (DOGE), Shiba Inu (SHIB), which are particularly suited for Moon and Trailing Buy bots.

The platform supports the main stablecoins : USDT, USDC, BUSD, and DAI, which are essential for arbitrage strategies and capital preservation. These assets serve as reference bases for many bots and allow users to secure profits during periods of uncertainty. Exchange tokens like Binance Coin (BNB) and Crypto.com Coin (CRO) are also available.

Pionex regularly updates its catalog of cryptocurrencies, adding promising new projects and removing those that no longer meet quality criteria. This active curation ensures users access to the best market opportunities. For an exhaustive and updated list, users can directly consult the “Markets” section of the platform or refer to the official documentation on pionex.com.

Advantages and Disadvantages of the Pionex Exchange

Let’s now look at the strengths and areas for improvement of the Pionex exchange.

Major Advantages of Pionex

  • Ultra-competitive fees of 0.05%, among the lowest in the market, allowing active traders to maximize their profits.
  • 16 completely free trading bots with no additional fees, democratizing access to algorithmic trading.
  • Intuitive interface and detailed tutorials facilitating onboarding even for beginners in automated trading.
  • Enhanced security with 2FA, cold storage, regular audits, and supervision by the MAS of Singapore.
  • Shared liquidity with Binance ensuring optimal order execution with reduced spreads.
Logo Pionex

Disadvantages to Consider

  • Limited offering to spot and futures trading without options, structured products, or advanced margin trading.
  • Dependence on Binance infrastructure creating systemic risk in case of technical or regulatory issues.
  • Geographic restrictions limiting access in certain countries according to local jurisdictions.
  • Complexity of advanced bots requiring a deep understanding of market mechanisms.
  • Customer support with variable response times during peak activity periods.

Pionex Fees and Commissions

Pionex distinguishes itself with a particularly aggressive pricing policy, positioning the platform among the most competitive exchanges in the market. This attractive pricing strategy aims to democratize access to automated trading while maintaining sustainable profitability.

Pionex frais

Trading Fees

Spot trading fees amount to only 0.05% for makers and takers, without distinction of volume or user status. This fee uniformity contrasts with the complexity of fee structures on other platforms and ensures total transparency. No additional fees are applied for using trading bots, representing substantial savings compared to third-party solutions.

Futures trading fees follow a slightly differentiated structure : 0.020% for makers and 0.050% for takers. This distinction encourages liquidity provision while maintaining reduced costs for all types of orders.

Deposit and Withdrawal Fees

Deposit fees vary according to the chosen method. Cryptocurrency deposits are completely free, encouraging the native use of digital assets. Credit card deposits are charged 3.5% for European users and 4.5% for other regions, reflecting bank processing costs.

Withdrawal fees depend on the cryptocurrency concerned and evolve according to blockchain network conditions. Pionex applies a policy of total transparency by displaying these fees in real-time before each transaction.

Comparative Table with Major Platforms

ExchangeSpot Trading FeesFutures FeesDeposit FeesCC Fees EuropeFree Bots
Pionex0.05%0.020%/0.050%Free3.5%16 bots
Bitget0.10%0.020%/0.060%Free3.5%Limited
Bybit0.10%0.020%/0.055%Free2.8%Paid
Binance0.10%0.020%/0.040%Free1.8%Paid
Coinbase0.60%Not availableFree3.99%Not available

The free inclusion of trading bots represents a unique added value. Third-party automated trading solutions typically charge between $20 and $100 per month, representing up to $1,200 annual savings for Pionex users.

How to Create an Account on Pionex ?

Creating an account on Pionex takes just a few minutes thanks to a simplified and optimized registration process. This procedure respects international security standards while maintaining a smooth user experience.

Step 1 : Platform Access and Initial Registration

Go to the official website pionex.com and click on the “Sign Up” button in the top right corner of the page. Enter your valid email address and create a strong password containing at least 8 characters with uppercase letters, lowercase letters, numbers, and special characters. Accept the terms of use after reading them carefully.

Pionnex création compte

Step 2 : Email Verification

Check your inbox and click on the confirmation link sent by Pionex. This step activates your account and gives you access to the basic interface. Also check your spam folders if the email is slow to arrive.

Step 3 : Two-Factor Authentication (2FA) Setup

Immediately activate 2FA via Google Authenticator or Authy to secure your account. Download the app on your smartphone, scan the QR code displayed by Pionex, and carefully save the recovery code in a safe place.

authentication 2FA

Step 4 : Identity Verification (KYC)

Complete the Know Your Customer procedure by uploading a valid ID (identity card, passport, or driver’s license). Take a clear photo of the document and a selfie according to the instructions. This step, usually processed within 24 to 48 hours, unlocks full access to all features.

Pionex KYC

Step 5 : Security Preferences Configuration

Set up the whitelist of addresses for withdrawals, define a personalized anti-phishing code, and configure security notifications. These additional measures significantly strengthen your account protection.

Step 6 : First Deposit and Familiarization

Make your first deposit in cryptocurrency (recommended to avoid fees) or by bank card. Explore the interface, consult the integrated tutorials, and test a simple bot like the DCA Bot with a small amount to familiarize yourself with how it works.

You’re now ready to trade on Pionex!

Pionex Deposit

Tips for Optimizing Your Initial Setup

Immediately secure your account by activating all available protection measures. Security should be your absolute priority even before you start trading. Use a unique password, different from your other accounts, and store it in a secure password manager.

Join the community on Telegram to interact with other users. This active community shares tips, strategies, and experience feedback, accelerating your learning curve and keeping you informed of the platform’s latest developments.

How to Buy Cryptocurrencies on Pionex ?

Here’s a quick tutorial in 6 simple steps :

Step 1 : Login and Access the Purchase Section

Log in to your Pionex account and click on “Buy” in the main menu. Select the desired cryptocurrency from among the 120+ assets available. Major ones like Bitcoin, Ethereum, and Solana are directly purchasable.

login and access

Step 2 : Choose Payment Method

Select your preferred method : bank card (3.5% in Europe), SEPA transfer (more economical), or crypto deposit (free). For beginners, the bank card offers the fastest and most direct solution.

Choisir moyen de paiement

Step 3 : Configure Purchase Amount

Enter the amount in euros or in the target cryptocurrency. Pionex automatically displays the exchange rate, applicable fees, and the final amount received. Verify this information before continuing.

Step 4 : Transaction Details Validation

Confirm the summary including the unit price, total fees, and quantity of crypto received. For card purchases, execution is instantaneous. For transfers, allow 1-3 business days.

Step 5 : Payment Finalization

Proceed with payment according to the chosen method. Enter your banking information for cards or follow the instructions for transfers. Crypto deposits require copying the provided receiving address.

Step 6 : Activate a Trading Bot

Once your cryptos are received, activate a Grid Bot or DCA Bot if you wish to optimize your investments. This step transforms your static purchase into an automated trading strategy generating passive income.

User Reviews of Pionex

Positive reviews highlight the user-friendliness of the interface and the effectiveness of the bots for certain strategies. Users appreciate the ease of transition from other platforms like Binance and value the gains made through automated bots. Several testimonials confirm the multiplication of invested capital over periods of 2 years, particularly with grid trading and DCA bots.

l'avis de l'utilisateur

Recurring criticisms focus on customer support considered slow to respond and accusations of significant losses during unexpected liquidations. Some users report bot malfunctions or difficulties in modifying account information. These testimonials should be analyzed with caution as they may result from a misunderstanding of automated trading mechanisms.

The polarization of reviews suggests that the experience strongly depends on the users’ level of understanding. Experienced traders seem generally satisfied while beginners encounter more difficulties. Pionex systematically responds by reminding that crypto trading does not guarantee returns and directs users to the official support service@pionex.com and the Telegram community.

Our Review of Pionex : A Reliable Platform in 2025 ?

Pionex stands out as an innovative and competitive solution for traders looking to automate their investment strategies. The ultra-competitive fees of 0.05% and the free availability of 16 trading bots create a unique value proposition in the market.

User reviews primarily reflect a lack of education about the risks of automated trading rather than an intrinsic problem with the platform. The responsiveness of support and transparency of responses to criticism demonstrate a serious commitment to customer satisfaction. Finally, the shared infrastructure with Binance guarantees first-rate liquidity and technical reliability.

Pionex is particularly suitable for intermediate traders looking to optimize their strategies without additional fees. However, the platform requires an educational approach beforehand to maximize its potential. In 2025 , Pionex represents a wise choice for those who want to discover algorithmic trading in a secure and regulated environment.

Maholy

Maholy

Caméléon de la rédaction et experte SEO, Maholy Ny Voary a découvert le monde des cryptomonnaies et du Web3 en 2021. Constamment à l’affût des nouveautés, elle continue de se former pour créer des contenus engageants qui aident véritablement les internautes.

Frequently Asked Questions About Pionex

Is Pionex reliable and secure ?

Pionex is regulated by the Monetary Authority of Singapore and holds FinCen and MSB licenses. The platform uses 2FA authentication, cold storage, and conducts regular security audits to protect users’ funds.

What are the trading fees on Pionex ?

Spot trading fees are 0.05% for both makers and takers, among the lowest in the market. All 16 trading bots are completely free with no additional charges. Crypto deposits are free, while card payments are charged 3.5% in Europe.

How many cryptocurrencies are available on Pionex ?

Pionex offers over 120 cryptocurrencies, including Bitcoin, Ethereum, Solana, Dogecoin, and numerous altcoins. The list is regularly updated with new promising projects in the crypto market.

Are Pionex trading bots profitable ?

Profitability depends on market conditions and the strategy chosen. Bots like Grid Trading perform well in volatile markets, while the DCA Bot smooths purchases over the long term. No bot guarantees profits; crypto trading remains risky.

How can I contact Pionex customer support ?

Pionex support is available 24/7 via live chat, email at service@pionex.com, or a ticket system. An active French-speaking community exists on Telegram to connect with other francophone users.

DISCLAIMER

This article is for informational purposes only and should not be considered as investment advice. Trading cryptocurrencies involves risks, and it is important not to invest more than you can afford to lose.

InvestX is not responsible for the quality of the products or services presented on this page and cannot be held liable, directly or indirectly, for any damage or loss caused by the use of any product or service featured in this article. Investments in crypto assets are inherently risky; readers should conduct their own research before taking any action and invest only within their financial means. This article does not constitute investment advice.

Risk Warning : Trading financial instruments and/or cryptocurrencies carries a high level of risk, including the possibility of losing all or part of your investment. It may not be suitable for all investors. Cryptocurrency prices are highly volatile and can be influenced by external factors such as financial, regulatory, or political events. Margin trading increases financial risks.

CFDs (Contracts for Difference) are complex instruments with a high risk of rapid capital loss due to leverage. Between 74% and 89% of retail investor accounts lose money when trading CFDs. You should assess whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Before engaging in financial or cryptocurrency trading, you must be fully informed about the associated risks and fees, carefully evaluate your investment objectives, level of experience, and risk tolerance, and seek professional advice if needed. InvestX.fr and the InvestX application may provide general market commentary, which does not constitute investment advice and should not be interpreted as such. Please consult an independent financial advisor for any investment-related questions. InvestX.fr disclaims any liability for errors, misinvestments, inaccuracies, or omissions and does not guarantee the accuracy or completeness of the information, texts, graphics, links, or other materials provided.

Some of the partners featured on this site may not be regulated in your country. It is your responsibility to verify the compliance of these services with local regulations before using them.

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